Malta Gaming Authority (MGA) It has announced that, effective 20 July 2025It will cancel Article 13 Like him Alternative dispute solution instructions (2018 instructions 5).
MGA to cancel the ADR instruction Article 13 after the regulation of the European Union
As a result, all online B2C licenses will have to remove any reference Online controversy resolution of European Union (ODR) platform With their terms and conditions. It follows the adoption of the amendment Regulation (EU) 2024/3228Which officially canceled Regulation (EU) no 524/2013 And the ODR makes the dissection of the platform mandatory.
The ODR platform previously served as an online tool for consumers looking to resolve disputes with businesses within the European Union. MGA has stated that licenses have to eliminate all references of ODR platform from user-support materials to avoid confusion or have a impression of relying on old compliance information. The authority also recommends that the licenses consult the regulation of the European Union directly to fully understand any new or remaining compliance requirements.
Decision MGA 2024 follows activity report
The newest decision of the regulator comes after a week MGA announced its 2024 annual reportWhich highlighted the work done by the organization. In 2024, Malta Gaming Authority released 25 financial punishment And canceled Eight licensesAccording to its new released annual report. During the same period, it was provided 17 new licenses And solved 3,300 players complaints,
These activities contributed € 84.1 million ($ 90.3 million) In revenue, MGA reported an increase in its overall operations surplus for the year.
Although the MGA is aligning with the European Union in this example, Malta recently allowed the “recognition and/or enforcement” of foreign decisions associated with the Malta-approved companies. This step, seen as a challenge for the European Legal Authority, may be important implications for many gambling operators with headquarters in Malta to take advantage of its favorable regulatory environment.
About Malta Gaming Authority
The Malta Gaming Authority Malta has an official regulatory body responsible for overseeing all forms of gambling, including both land-based and online gaming activities. Established in 2001, MGA is one of the most respected and recognized gaming regulators globally, especially in the field of remote (online) gambling.
The Malta Gaming Authority (MGA) aims to competently regulate the various fields of the gaming industry under its jurisdiction, by ensuring that gaming is conducted fair and transparently, prevents criminal activity, and protects minors and weak individuals. Its vision is to adopt international best practices, maintain effective inspection and be a world -class gaming regulator by supporting the permanent development and development of a strong and responsible gaming sector.
