“If the points are going to go out in a corridor in front of you, you don’t want to be surprised by him,” they say. The robot can use the voice command, but the audio alone is not practical for a loud industrial setting. If you have many robots at the same place, it can be even more misleading – which is trying to draw your attention?

There is also a psychological effect that distinguishes humanoids from other types of robots, says Prather. We naturally anthropomorphiz robots that look like us, which can inspire us to reduce their abilities and may be disappointed if they do not live up to those expectations. “Sometimes you drop your guard on security, or your expectations of what the robots can do, the reality may be more,” they say. These issues are particularly problematic when the robot aims to do roles associated with support for emotional labor or weak people. The IEEE report recommends that any standards should include emotional security assessment and policies that “reduce psychological stress or isolation”.

To inform the report, a user-focused designer at the US Defense Acquisition University, Greta Hillburn surveyed with a wide range of non-engineer, to achieve its expectations around the humanoid robot. People wanted high robots who could make facial expressions, read people’s subtle individuals, and use gestures, voice and hiptics to communicate. “They wanted everything – something that does not exist,” she says.

Avoiding the warehouse

Getting the right to human-robot interaction can be important if humanoids have to get out of industrial locations and in other contexts, such as hospitals, elderly care environment, or in homes. Hilburn says that it is particularly important for robots that are working with weak populations. She says, “Damage within interaction with a robot if it is not programmed to speak a way to make humans feel safe, whether it is a child or a older adult, certainly a variety of results,” she says.

The recommendations of the IEEE group include enabling a human overridge, standardizing some visual and hearing signals, and aligning the presence of a robot with their abilities so as not to mislead users. If a robot looks human, Prathar says, people will expect that it will be able to organize conversation and demonstrate some emotional intelligence; If it can actually perform basic mechanical functions only, it can cause confusion, despair and loss of faith.

“It is like self-checkout machines,” they say. “No one expects them to chat with you or help with your grocery items, as they are clearly machines. But if they look like a friendly employee and then just repeat are repeated ‘Please scan their next item,’ People will be angry.”

When it comes to human-robot interaction, both prather and hilburn insist on the need for inclusion and adaptability. Can a robot communicate with deaf or blind people? Will it be able to wait a little longer for those who may require more time to respond? Can it understand different accents?

Prather says, robots may also require some different standards, which work in different environment. A robot working in a factory with trained people to interact with it is one thing, but a robot designed to help home or interact with children in the theme park is another offer. With some common grassroots rules, however, the public should eventually be able to understand what robots are doing where they face them. It is not about being prescriptive or keeping innovation back, they say, but about installing some basic guidelines so that manufacturers, regulators, and final users know what all know: “We are just saying that you’ve got to hit this minimum bar – and we all agree that it is bad.”

The purpose of the IEEE report is to initiate the process of defining that time, as a call for action for the standards of standards like Visentini’s ISO group. It is still in a hurry for humanoid robots, Visentini says – we have not yet seen the status of art – but it is better to get some checks and balance so that the industry can move forward with confidence. Standard manufacturers help manufacture confidence in their products and make them easy to sell in international markets, and regulators often rely on them when they come up with their rules. Given the diversity of players in the region, it would be difficult to create a standard, on which everyone agrees, Visantini says, but “everyone is unhappy equally.”